Cash refunds are not obliged under any case.
Exchanges may be made within the 14 days provided that the garment is unworn, in its original condition with tags. Exchanges made after 14 days will be subject to management approval. We also can't accept cancellations for the orders, unless within 48 hours of your order being placed.
Our exchange policy is effective if
The article purchased shrinks/bleeds after first wash.
We recommend our customers to view size chart before purchasing however if the size is not fit, the size of the garment can be exchanged only if it is not used or washed and all packing and tags are intact in such case shipping will be paid by the customer.
Any exchanges made after 14 days are subject to management discretion
We don't exchange under following scenarios:
When a product has been personalized or made according to customer measurements.
We don't exchange products which come under Hyper SALE.
FAULTY ITEMS OR Wrong order RETURNS
If an item is faulty, wrongly described or different size shown then we will meet our legal obligations which may include refunding the purchase price and delivery charges, or providing a replacement product, provided the item is returned within a reasonable time with proof of purchase.
All you need is to Inbox us on our Facebook Page , with order receipt or order number .